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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Queen Kee

July 15, 2024

5  out of  5 rating by Queen Kee
"So helpful & friendly."
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Tyler Nichols

July 10, 2024

5  out of  5 rating by Tyler Nichols
"Phil was an absolute pleasure to work with for my home and auto insurance needs. Other agencies were very slow or non responsive but Phil replied immediately and was incredibly helpful through the entire process."
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Michele Gerlach

July 4, 2024

5  out of  5 rating by Michele Gerlach
"Phil was so nice and pleasant and helped me immensely!"
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Colleen Costello

June 26, 2024

5  out of  5 rating by Colleen Costello
"Kimberly P. at the State Farm in Jenkintown, PA has been extremely helpful, prompted, patient and overall very knowledgeable. I highly recommend her services from Homeowners, Auto and Rental Insurance."
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Hao Ye

June 24, 2024

5  out of  5 rating by Hao Ye
"I worked with Phil Scott on a combined auto/home policy, and he was very communicative in putting together options and talking through everything before and after the policy. Everything was as smooth as I could have expected. Would recommend folks reach out anytime they are shopping for insurance in the area."
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skp chmpn

June 14, 2024

5  out of  5 rating by skp chmpn
"Service is great! Kim is the best"
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kash wilson

June 3, 2024

5  out of  5 rating by kash wilson
"Kimberly P. Has been such an amazing helpful and attentive agent !!!! She always goes above and beyond when it comes to finding resolutions!!!! I’ve very happy and thankful to have such a knowledgeable and dedicated agent that I can count on ….. Give her a raise 🥳🥳🥳🤟🏾💕"
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Patty Rettig

May 24, 2024

5  out of  5 rating by Patty Rettig
"In this office, Kimberly was knowledgeable, patient and kind. She helped me sort through the best rates for my situation and even helped me lower rate with my mother’s car in another state! She has a wealth of expertise. She also responds promptly to all emails. I recommend this office -and Kimberly - for State Farm insurance."
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william sheerin

May 9, 2024

5  out of  5 rating by william sheerin
"Had a great experience with Phil and the team over at the Michael Friel agency. Would highly recommend."
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Harry Mclaughlin

May 7, 2024

4  out of  5 rating by Harry Mclaughlin
"The customer service is great even when they are delivering bad news. I like think that’s what they mean when they say like a good neighbor."
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John Tansey

May 3, 2024

5  out of  5 rating by John Tansey
"Phil Scott from State Farm was extremely Helpful and knowledgeable about my needs for insurance on my 2 vehicles. Higher recommend State Farm for Insurance. Thank you Phil"
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Michele Taylor

May 2, 2024

5  out of  5 rating by Michele Taylor
"Kimberly was very helpful. She answered and explained all the questions I had about starting my new policy and made it easier to understand."
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Mika Craig

April 27, 2024

5  out of  5 rating by Mika Craig
"State Farm is always there for me when I need them…I never had any issues"
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Patrice Paulk

April 12, 2024

5  out of  5 rating by Patrice Paulk
"I spoke with Mara from State farm today very helpful and pleasant!"
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Jeanne Gyuris

April 9, 2024

5  out of  5 rating by Jeanne Gyuris
"I was referred to this agency by my son-in-law. Kimberly took my call right away and was very pleasant to work with and very knowledgeable and efficient in finding the best carrier for my home owners and auto insurance. I never had to wait to get answers to my concerns or questions! Thanks for all your help Kimberly. I would definitely recommend this agency."
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Brian Johnson

December 15, 2023

5  out of  5 rating by Brian Johnson
"Friendly, made it very easy, and very quick and concise. Would definitely recommend."
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Theresa Wood

November 30, 2023

5  out of  5 rating by Theresa Wood
"Kimberly at Michael Friel State Farm provides excellent service. She is knowledgeable, professional, and timely with her service. Thanks Kimberly, for all your hard work to make sure it is done correctly."
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Chelby P

August 30, 2023

5  out of  5 rating by Chelby P
"It was great working with Phil to get renters insurance. He made the process very easy and quick! He was friendly, explained everything and was very helpful. I’m glad I chose the Michael Friel’s office!"
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Patricia McClellan

July 15, 2022

5  out of  5 rating by Patricia McClellan
"I have spoken with Kim on many many occasions. She is always very helpful & informative. She explains everything throughly & answers all of my questions. Kim is wonderful!"
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Jennifer Kapelus

July 11, 2022

5  out of  5 rating by Jennifer Kapelus
"I've been with Michael Friel agency for 7 years. Michael has been great to work with and is helpful in so many ways. Kimberly has also been a huge help and asset to the agency. State Farm has handled a couple claims due to our no fault accidents very quickly and service has been exceptional!"
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Susan Houwen

May 6, 2022

5  out of  5 rating by Susan Houwen
"Brian recently helped me through the unfamiliar process of acquiring Homeowner’s Insurance for the first time, and I couldn’t be more pleased with his service. He was happy to take the time to explain all of the terminology and policy details. Brian communicated with my mortgage lender quickly and efficiently, and consistently presented as friendly and professional. Thanks again!"
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Duran Williams

April 18, 2022

5  out of  5 rating by Duran Williams
"Brian McDermott is awesome. Who we trust with our insurance is a big deal. Brian answered all of our questions promptly and with passion. Brian is very informative and made us feel comfortable with our decision. We would recommend him 8 days a week."
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T Williams

June 17, 2021

5  out of  5 rating by T Williams
"When it was time for my homeowners policy to expire, I contacted Michael to discuss. Combining policies seemed to be the way to go. I went from 2 other companies to 1, got better coverage which was explained where my shortcomings were, previously, and the option of a liability umbrella, considering additional risk that I may have. Easy to complete documents online and to initiate payments -- all from the comfort of my home - a big time-saver. After the policies were up and running, Michael followed-up with additional information which will save me more money - like dropping my $80+/year AAA coverage because I have inexpensive Roadside Assistance through my Auto policy, now. And, by getting a certificate from my Central Monitoring company for my home alarm system, I'm saving more on my homeowners, too! Overall great experience plus, as a techie guy, I like the idea that the State Farm App has a lot of answers and can put me in touch with the right people whenever I have a need. Or, of course, I can still contact Michael's office 24/7 if the app isn't handy."
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Maisy Wong

May 22, 2021

5  out of  5 rating by Maisy Wong
"I go to Michael for advice on my insurance needs. He is patient, very knowledgeable, explains complicated concepts clearly, and is transparent. He is responsive and provides professional service. I trust him to get things done promptly. I walk Michael through any change in life event (moving, buying a house, getting long term care insurance for a parent) and he alerts me to the risks I am exposed to and the types of coverage I can get. Highly recommended!"
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Austin Eterno

February 27, 2021

5  out of  5 rating by Austin Eterno
"Always super responsive and helpful. When there is an aspect of a policy or scenario that is complicated, Michael spends the time to explain it thoroughly and come up with the best plan."