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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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beauje matthews

October 15, 2024

5  out of  5
rating by beauje matthews
"Kim has always been a great representative for the length of time I’ve been a customer. Keeps in contact, make sure I’m updated with new information and gets back to me in a timely manner."
We responded:
"Thank you for the great review of Kimberly! She does work hard every day to ensure that our customers have the coverage they need. "
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Kevin Myrick

September 24, 2024

5  out of  5
rating by Kevin Myrick
"Very informative and gives detailed answers I like that"
We responded:
"Thank you Kevin! We are thrilled to help our customers in any way we can - we LOVE great questions!!!!"
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Pablo Sasso

July 26, 2024

5  out of  5
rating by Pablo Sasso
"We were recommended Michael’s office by our real estate agent, and I can really say they have done a fantastic job. With State farm we have been working with Phil Scott, and he has been attentive, professional, and timely with his help. We have taken out a bundle policy and Phil has been super helpful breaking down the plans, providing feedback to our mortgage company, and providing contact. Overall, I would highly recommend using State Farm and especially Phil and Michael’s office for your insurance needs."
We responded:
"Wow! Thank you for the wonderful review for Phil and our company! Thank You!!! We look forward to having you as a customer for years to come!"
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Queen Kee

July 15, 2024

5  out of  5
rating by Queen Kee
"So helpful & friendly."
We responded:
"Thank you so much for the positive feedback! "
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Tyler Nichols

July 10, 2024

5  out of  5
rating by Tyler Nichols
"Phil was an absolute pleasure to work with for my home and auto insurance needs. Other agencies were very slow or non responsive but Phil replied immediately and was incredibly helpful through the entire process."
We responded:
"Thank you for sharing your great experience with Phil! We look forward to servicing you for years to come. "
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Michele Gerlach

July 4, 2024

5  out of  5
rating by Michele Gerlach
"Phil was so nice and pleasant and helped me immensely!"
We responded:
"Thank you for the positive review! "
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Colleen Costello

June 26, 2024

5  out of  5
rating by Colleen Costello
"Kimberly P. at the State Farm in Jenkintown, PA has been extremely helpful, prompted, patient and overall very knowledgeable. I highly recommend her services from Homeowners, Auto and Rental Insurance."
We responded:
"Thanks for the 5-star review!!! Feel free to have your family and friends call Kimberly at any time!"
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Hao Ye

June 24, 2024

5  out of  5
rating by Hao Ye
"I worked with Phil Scott on a combined auto/home policy, and he was very communicative in putting together options and talking through everything before and after the policy. Everything was as smooth as I could have expected. Would recommend folks reach out anytime they are shopping for insurance in the area."
We responded:
"Thank you for the great review! We look forward to working with you for years to come! "
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skp chmpn

June 14, 2024

5  out of  5
rating by skp chmpn
"Service is great! Kim is the best"
We responded:
"We agree! Thank you for the great review! "
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kash wilson

June 3, 2024

5  out of  5
rating by kash wilson
"Kimberly P. Has been such an amazing helpful and attentive agent !!!! She always goes above and beyond when it comes to finding resolutions!!!! I’ve very happy and thankful to have such a knowledgeable and dedicated agent that I can count on ….. Give her a raise 🥳🥳🥳🤟🏾💕"
We responded:
"Thank you so much for the wonderful review of Kimberly! "
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Patty Rettig

May 24, 2024

5  out of  5
rating by Patty Rettig
"In this office, Kimberly was knowledgeable, patient and kind. She helped me sort through the best rates for my situation and even helped me lower rate with my mother’s car in another state! She has a wealth of expertise. She also responds promptly to all emails. I recommend this office -and Kimberly - for State Farm insurance."
We responded:
"Patty, thank you for the great review! Kimberly is a valued team member and loves to help our customers and promptly too! "
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william sheerin

May 9, 2024

5  out of  5
rating by william sheerin
"Had a great experience with Phil and the team over at the Michael Friel agency. Would highly recommend."
We responded:
"Thank you for the great review! Phil and our team definitely works hard for our customers every day! "
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Harry Mclaughlin

May 7, 2024

4  out of  5
rating by Harry Mclaughlin
"The customer service is great even when they are delivering bad news. I like think that’s what they mean when they say like a good neighbor."
We responded:
"Thank you Harry for the great review! We try to our best to be thoughtful regarding our customer conversations. "
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John Tansey

May 3, 2024

5  out of  5
rating by John Tansey
"Phil Scott from State Farm was extremely Helpful and knowledgeable about my needs for insurance on my 2 vehicles. Higher recommend State Farm for Insurance. Thank you Phil"
We responded:
"Thank you, John, for this great review! Phil works extremely hard to help our customers and we appreciate the recognition. "
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Michele Taylor

May 2, 2024

5  out of  5
rating by Michele Taylor
"Kimberly was very helpful. She answered and explained all the questions I had about starting my new policy and made it easier to understand."
We responded:
"Thank you for the great review- glad to hear that Kimberly was so helpful!!!"
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Mika Craig

April 27, 2024

5  out of  5
rating by Mika Craig
"State Farm is always there for me when I need them…I never had any issues"
We responded:
"Thank you so much for the positive review! We are here to serve!!!!"
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Patrice Paulk

April 12, 2024

5  out of  5
rating by Patrice Paulk
"I spoke with Mara from State farm today very helpful and pleasant!"
We responded:
"Thank you for the fantastic review! Glad you had a great experience with Mara!"
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Jeanne Gyuris

April 9, 2024

5  out of  5
rating by Jeanne Gyuris
"I was referred to this agency by my son-in-law. Kimberly took my call right away and was very pleasant to work with and very knowledgeable and efficient in finding the best carrier for my home owners and auto insurance. I never had to wait to get answers to my concerns or questions! Thanks for all your help Kimberly. I would definitely recommend this agency."
We responded:
"Thank you for your thoughtful review! Kimberly and our overall team work hard every day to service our customers and we look forward to servicing your family for years to come. "
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Brian Johnson

December 15, 2023

5  out of  5
rating by Brian Johnson
"Friendly, made it very easy, and very quick and concise. Would definitely recommend."
We responded:
"Brian, Thank you for the positive review! We look forward to servicing you for years to come. "
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Theresa Wood

November 30, 2023

5  out of  5
rating by Theresa Wood
"Kimberly at Michael Friel State Farm provides excellent service. She is knowledgeable, professional, and timely with her service. Thanks Kimberly, for all your hard work to make sure it is done correctly."
We responded:
"Thank you for the wonderful review! Kimberly cares deeply about providing great service to our customers every day!"
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Chelby P

August 30, 2023

5  out of  5
rating by Chelby P
"It was great working with Phil to get renters insurance. He made the process very easy and quick! He was friendly, explained everything and was very helpful. I’m glad I chose the Michael Friel’s office!"
We responded:
"Chelby, Thank you for your kind words! Phil does a great job with our customers and we look forward to servicing you for years to come. Best, Michael "
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Patricia McClellan

July 15, 2022

5  out of  5
rating by Patricia McClellan
"I have spoken with Kim on many many occasions. She is always very helpful & informative. She explains everything throughly & answers all of my questions. Kim is wonderful!"
We responded:
"Thank you for being a valued customer and for the great feedback regarding your experiences with Kimberly. We agree that Kimberly is indeed wonderful to work with!!!"
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Jennifer Kapelus

July 11, 2022

5  out of  5
rating by Jennifer Kapelus
"I've been with Michael Friel agency for 7 years. Michael has been great to work with and is helpful in so many ways. Kimberly has also been a huge help and asset to the agency. State Farm has handled a couple claims due to our no fault accidents very quickly and service has been exceptional!"
We responded:
"Thank you for the great review! We appreciate you and look forward to working with you for many more years to come!"
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Susan Houwen

May 6, 2022

5  out of  5
rating by Susan Houwen
"Brian recently helped me through the unfamiliar process of acquiring Homeowner’s Insurance for the first time, and I couldn’t be more pleased with his service. He was happy to take the time to explain all of the terminology and policy details. Brian communicated with my mortgage lender quickly and efficiently, and consistently presented as friendly and professional. Thanks again!"
We responded:
"Thank you for sharing your great experience with Brian!"
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Duran Williams

April 18, 2022

5  out of  5
rating by Duran Williams
"Brian McDermott is awesome. Who we trust with our insurance is a big deal. Brian answered all of our questions promptly and with passion. Brian is very informative and made us feel comfortable with our decision. We would recommend him 8 days a week."
We responded:
"Thank You Mr. Williams for your thoughtful review! You are right, Brian works hard all 8 days a week to help customers put together customized insurance plans. We appreciate the opportunity to work with you and your family!"