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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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LKF

May 13, 2025

5  out of  5
rating by LKF
"Friendly helpful fast service"
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Zachery Fender

May 6, 2025

5  out of  5
rating by Zachery Fender
"Excellent customer service and would recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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william sheerin

April 28, 2025

5  out of  5
rating by william sheerin
"Had a great experience with Phil and the team over at the Michael Friel agency. Would highly recommend."
We responded:
"Thank you for the great review! Phil and our team definitely works hard for our customers every day! "
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Ronald Staib

April 25, 2025

5  out of  5
rating by Ronald Staib
"Kimberly was very prompt and helpful with my request for updated document. Outstanding service!"
We responded:
"We appreciate your review, and we are delighted to know you had a great experience with Kimberly. If you ever need any assistance in the future, please do not hesitate to reach out. We are here to help!"
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Edward J. Dixon

April 22, 2025

5  out of  5
rating by Edward J. Dixon
"Kimberly was great, answered all of my questions and educated me on what options I could have to keep me safe but my policy manageable. Grateful for her expertise."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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sire kabba

April 18, 2025

5  out of  5
rating by sire kabba
"“Kimberly is fantastic. She is very responsive, goes out of her way to help with any issues. This is the best insurance experience I have ever had so for “"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Kimberly; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Mark Patton

March 21, 2025

5  out of  5
rating by Mark Patton
"Kimberly is fantastic. Very responsive, goes out of her way to help with coverage issues for my kids. Honestly the best insurance experience I've ever had."
We responded:
"Thanks Mark! Really appreciate the 5-star review. We are so thrilled that you continue to have a great experience with our agency and for giving Kimberly a shout out!"
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John Beaver

March 3, 2025

5  out of  5
rating by John Beaver
"Phil is an excellent insurance agent. He was able to provide me with great coverage at an affordable rate. He is very knowledgeable and easy to talk too."
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Ellen Browning-Lafferty

February 25, 2025

5  out of  5
rating by Ellen Browning-Lafferty
"Kim is fantastic! Highly recommend."
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Mika Craig

February 24, 2025

5  out of  5
rating by Mika Craig
"State Farm is always there for me when I need them…I never had any issues"
We responded:
"Thank you so much for the positive review! We are here to serve!!!!"
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David G

February 20, 2025

5  out of  5
rating by David G
"Very professional and thorough. We are very pleased to have Michael as Hope's new insurance professional at State Farm. AAA+++"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Paula Garifo-Kelly

February 19, 2025

5  out of  5
rating by Paula Garifo-Kelly
"Our agent, Phil Scott was wonderful. Our family changed carriers to State Farm and Phil was with us through the whole process. Changing five drivers, with five different cars wasn’t an easy undertaking! Plus our Homeowners Insurance as well. Phil made pretty easy. A few phone calls and emails later, we are saving a lot of money!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sam Heck

February 18, 2025

5  out of  5
rating by Sam Heck
"Kimberly is very proactive in reaching to ensure my policy and coverage is up to date"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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AC Pan

December 27, 2024

5  out of  5
rating by AC Pan
"We have worked with Kimberly for years and been State Farm customers for decades. Kimberly always takes time to throughly explain everything to us and makes sure that we understand our options."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Xiu Hoang

December 24, 2024

5  out of  5
rating by Xiu Hoang
"Kim is the best in customer services that I ever met. Quick response ever."
We responded:
"Thank you so much for taking the time to provide such a great review of Kimberly! Btw, I AGREE!!!"
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Suzanne Britt Wilson

December 20, 2024

5  out of  5
rating by Suzanne Britt Wilson
"Working with Kim Paldino at State Farm has been wonderful. She is always available, responsive, and talks me through all my options! I HIGHLY recommend!!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nate Briddell

December 10, 2024

5  out of  5
rating by Nate Briddell
"Kimberly was excellent in helping me understand the various policy options and differences so I could choose the best plan for my family. She was professional and made it easy."
We responded:
"Nate, thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Maddie Wescott

December 5, 2024

5  out of  5
rating by Maddie Wescott
"I switched all of my insurance to State Farm when I bought my first home because I was impressed by their thorough coverage and competitive pricing. I have luckily had few instances where it was necessary to use my insurance, but when they have always been there when I needed it most. After a couple of years, Kimberly took the time to walk through my current policies and answer all of the questions that I had, as well as recommend some additional areas to consider. I am grateful to have experts ready to answer my questions and make sure that I am protecting all of the important things."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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calvin townes

December 3, 2024

5  out of  5
rating by calvin townes
"Kimberly was very pleasant and professional. She helped me with all the questions I needed answers for. Thank you for being there for me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Greg Acinapura

December 3, 2024

5  out of  5
rating by Greg Acinapura
"The team was knowledgeable and helped me choose a plan that made the most sense for me and my family."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Elizabeth Cohen

November 22, 2024

5  out of  5
rating by Elizabeth Cohen
"This agency is extremely helpful and knowledgeable. If I have questions they are ready to help always."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Janice Code

November 15, 2024

5  out of  5
rating by Janice Code
"Awesome Agency I've been with them over 12yrs. And I Never Had a Problem. They're The Best"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michael Oxman

November 14, 2024

5  out of  5
rating by Michael Oxman
"Michael's office made the process of switching my insurance as quick and easy as possible - I wound up paying less money for more coverage than I was with my previous provider. Phil, who I worked with, was a very communicative, helpful guy who did a great job listening. Very happy with my experience!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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beauje matthews

October 15, 2024

5  out of  5
rating by beauje matthews
"Kim has always been a great representative for the length of time I’ve been a customer. Keeps in contact, make sure I’m updated with new information and gets back to me in a timely manner."
We responded:
"Thank you for the great review of Kimberly! She does work hard every day to ensure that our customers have the coverage they need. "
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Kevin Myrick

September 24, 2024

5  out of  5
rating by Kevin Myrick
"Very informative and gives detailed answers I like that"
We responded:
"Thank you Kevin! We are thrilled to help our customers in any way we can - we LOVE great questions!!!!"